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KBB Bathroom Retailer of the Year 2022 Finalist

Returns - Cancellation

If you are looking to cancel your order before the item(s) have been despatched, please contact our Customer Service team as soon as possible on 0344 774 6666 (Opt 2) Monday to Saturday, 8:30am - 5:00pm.

If your item(s) have already been despatched, you will be liable for the transportation costs associated with returning the item(s) back to us, even if you refuse the goods at the point of delivery.

Please visit the Unwanted Items returns page to start your returns process. 

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