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Returns - Unwanted Item

We understand in certain situations you may need to return an item back to us. For ease of use and to speed up the return process, please fill out the form below.

Please note you have 14 days to log your return after receiving delivery. 

Once your return claim has been processed, you will receive a confirmation email including an address label and RTN authorisation code. You then have 14 days to send your item back to us.

We strongly recommend you send the item back using a "signed for" service. This will give you certainty that your item has been delivered to us, as we cannot refund goods that get lost in transit.

 

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